At Vancity Community Investment Bank, we value your feedback on our accessibility practices and are dedicated to continuously improving our services to better serve our members and the community. Your insights and suggestions are important to us. Please use the form below to provide your feedback on accessibility or choose an alternative way to reach us.

Accessibility Feedback

We want to know the specific barriers people with disabilities face when they are trying to:

• Access a Vancity Community Investment Banking program, building, or information.
• Receive a Vancity Community Investment Banking service or support.

We also want your feedback on the manner in which we are implementing our Accessibility Plan.

Use this form to:

• Describe experiences and how they impacted you.
• Make recommendations for how barriers can be removed.
• Tell us about something that has improved accessibility at Vancity Community Investment Banking.
• Tell us what you think about our Accessibility Plan.

Disclaimer: By submitting this form, you acknowledge that your information will be kept confidential and used solely for the purpose of addressing accessibility barriers and improving our services, with data retention and usage in accordance with our policies.

We take your privacy seriously. Any information provided through the form above or alternative contact methods will be treated with the utmost confidentiality and used solely for the purpose of addressing your feedback and improving our accessibility practices.

Thank you for taking the time to provide us with your valuable feedback. Your input helps us create a more inclusive and accessible financial institution for all.

Please see other ways to contact us below

Toronto Sales Office Mailing Address:
Vancity Community Investment Bank
#1800-200 King Street West
Toronto, Ontario
M5H 3T4

Phone:
Toll-free phone: 1-888-708-7800
Telephone device for the deaf: 1-888-702-7702

Email:
info@vcib.ca