Beware of fraudulent emails posing as VCIB. Legitimate emails will only come from @vcib.ca and are not promotional. Click here to learn more about preventing fraud. For inquiries, reach out to info@vcib.ca.

Visa Prepaid Cards

VCIB Visa* Reloadable Prepaid Card Program Closure

All VCIB Prepaid Visa Reloadable Cards are now deactivated. Cardholders with a remaining balance in good standing have been issued a cheque by mail.

Questions? Please call the number on the back of your card and we’ll be happy to help.

VCIB Visa Gift Card Program Closure

If your card starts with any of the following numbers, you may be entitled to the return of your balance:

428434
432144
421657
421402

Please complete the Gift Card Funds Reimbursement Request form and mail it and the original card plastic to the address provided on the form.

Need help with this form? Please call the phone number located on the back of your card.

*Visa Int./Vancity Community Investment Bank, Licensed User.

Vancity Community Investment Bank is a member of CDIC and is a Certified B CorpTM

Beware of fraudulent emails posing as VCIB. Legitimate emails will only come from @vcib.ca and are not promotional. Click here to learn more about preventing fraud. For inquiries, reach out to info@vcib.ca.
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