December 1, 2021 – All VCIB prepaid VISA cards were deactivated on November 30, 2021. Cardholders can rest assured that any remaining funds will not be forfeited. Shortly after December 1, 2021, cheques will be issued and distributed by mail, where applicable. To update your mailing address, please call us as soon as possible. Questions? Call us at 1-866-760-1543 and we’ll be happy to help.
Gift Card Program Closure – BIN 428434:
If your Card number starts with the BIN 428434, you might be entitled to the return of your Balance.
Please complete and mail us the Gift Card Funds Reimbursement Request form along with the according original card plastic (mailing address available on the form).
Need help with this form? Call the phone number located on the back of your prepaid card.
*Visa Int./Vancity Community Investment Bank, Licensed User.